Contact

Veysel Karani Mah. Colakoglu Sokak No:10, İç Kapı No:73 Sancaktepe - Istanbul

+90 0 216 641 0101 · info@binexus.io

How can I reach the support team?

You can reach our support team 24/7 via email or by filling out our contact form. Live chat and phone support are also available for our Plus and Enterprise plan customers.

Can I request a demo?

Yes, absolutely! By filling out the "Request a Demo" form on our contact page, you can request a personalized BiNexus presentation from our expert team.

What is your response time?

We typically respond to standard support requests within 24 hours. This time is much shorter for customers with a priority support plan.

What should I do if I experience a technical issue?

If you encounter a technical issue, please send the details of the problem and screenshots to our support team. Our team will investigate the issue and provide a solution as soon as possible.